Frequently Asked Questions

  • Violations

    Click here to understand what to do if you receive a friendly reminder or violation notice and learn about our enforcement policy. PLEASE SEE “UNDERSTANDING YOUR NOTICE” SECTION BEFORE CONTACTING THE OFFICE OR BOARD MEMBERS.

  • Selling or Buying in a Cooperative

    Click here to learn about selling or buying a home in a cooperative. Buying and selling in a cooperative is a bit more complex, so please be sure to read this page before listing your home or placing an offer.

  • New Occupants & Extended Stay Guests

    Click here to learn about when a new occupant or extended stay guest should apply, what type of application they should fill out and how to find those applications.

  • Paying Rent

    Click here for instructions on how to pay rent online and for links to our app.

  • Filing A Complaint

    Complaints, whether they come to us or the Board of Directors, must be in writing. If you need to make an official complaint of any type, please visit this page to learn how to do so.

  • Video Tutorials

    If you prefer to learn by video, we have a collection of tutorials that can currently be found on our YouTube channel. Website update for this coming soon!

  • Changes to Homes/Spaces

    Any changes to your space or the exterior of your home typically need approval from the Board of Directors. Click here to learn more about the approval process & submit requests.

  • Application Assistance

    We have created a sample of the application to help assist you in filling it out. A noted guide is coming soon!

  • Cooperative Living

    Click here to learn about what a cooperative is and what it means to live in one.

  • Public Sales

    Sometimes, abandoned homes are sold to the public. If you are interested in buying one, follow these steps at the bottom of the “Home Sales” page.

  • Immigration Resources

    Linked is a pdf with many resources. You may also visit the Department of Justice site for more information.